Sheriff's Office

Autauga County residents rely on the Sheriff’s Office for everything from emergency response to court security and civil process. Understanding what the Autauga County Sheriff’s Office does, when to contact it, and how to use its services helps you stay safer and get help faster when it matters most. This guide walks through how the Sheriff’s Office operates in Autauga County, which communities it serves, how deputies support the courts and county government, how to stay informed through official channels, and how to connect with the agency when you need assistance.

Understand How the Autauga County Sheriff’s Office Protects Your Community

The Autauga County Sheriff’s Office is the primary law enforcement agency for the unincorporated areas of Autauga County. It also provides law enforcement services for the Town of Autaugaville, the Town of Billingsley, and several other communities, including:

Pine Level
Marbury
Booth
White City
Jones
Evergreen
Kingston
Pentecost
Mulberry
Independence

These areas make up a mostly rural county where about 85% of the land is used for timber and farming. That rural character shapes the way deputies patrol and respond. Large tracts of land, farms, and spread-out neighborhoods mean patrol deputies cover a lot of ground every day.

The Sheriff’s Office responds to roughly 9,200 calls for service each year. That includes everything from in-progress emergencies to suspicious activity, welfare checks, and follow-up investigations. Every call is triaged so that the most urgent threats to life and safety get immediate attention.

Guiding values: how the Sheriff’s Office approaches its work

The Autauga County Sheriff’s Office highlights several core values that guide how deputies and staff interact with the public:

Integrity – Doing the right thing, even when no one is watching.
Professionalism – Acting with competence and courtesy in every contact.
Commitment – Staying dedicated to serving Autauga County residents day and night.
Honesty – Being truthful in reports, testimony, and communication.
Trust – Earning the community’s confidence through consistent, fair enforcement.
Respect – Treating all people with dignity, even in difficult situations.

When you call for help, file a report, or appear in court, these are the standards the Sheriff’s Office strives to uphold.

A central Alabama county with unique public safety needs

Autauga County sits in central Alabama, with the Alabama River forming its southern border. The county covers about 604 square miles, including 10 square miles of water. It is bordered by:

Chilton County to the north
Elmore County and Montgomery County to the east
Lowndes County to the south
Dallas County to the west

The county’s mix of rural communities, farm and timber land, and growing population brings its own set of public safety concerns, including property crimes, traffic issues on rural roads, and emergencies in areas far from city limits. The Sheriff’s Office tailors its patrol and response strategies to fit those realities.

See Where the Autauga County Sheriff’s Office Has Jurisdiction

Knowing who to call depends on where you live or where the incident happens.

Areas primarily served by the Sheriff’s Office

You should expect the Autauga County Sheriff’s Office to be the lead law enforcement agency in:

Unincorporated parts of Autauga County (outside municipality city limits)

The Town of Autaugaville

The Town of Billingsley

The communities of Pine Level, Marbury, Booth, White City, Jones, Evergreen, Kingston, Pentecost, Mulberry, and Independence

If you live on a county road, in a small community, or outside a city police jurisdiction, the Sheriff’s Office is usually the agency that will respond when you call 911.

Why jurisdiction matters to you

Jurisdiction determines:

Who responds when you dial 911
Which agency handles your report for insurance or court purposes
Where your case is filed in the court system

Even if another law enforcement agency is closer, 911 dispatchers work from established boundaries and mutual aid agreements. They send the correct agency based on county maps, road data, and municipal lines. If you are unsure, calling 911 for an emergency is always appropriate; dispatch will route your call correctly.

Learn What Deputies Do Beyond Answering 911 Calls

Emergency calls and crime response are only part of the Sheriff’s Office responsibilities. Many of the day-to-day tasks that keep the county running safely and smoothly fall to the Sheriff and deputies.

Court security and protecting the judicial process

Deputies provide security for the courts in Autauga County. Their duties can include:

Screening visitors as they enter the courthouse
Maintaining order in courtrooms during hearings and trials
Escorting inmates to and from court
Protecting judges, court staff, and the public
Responding quickly if a disturbance or threat arises

Stable, consistent court security helps judges and court personnel focus on legal decisions without worrying about physical safety.

Serving civil process and legal papers

The Sheriff’s Office is also responsible for serving civil process for the court system. Civil process can include:

Lawsuits and summons
Subpoenas for witnesses
Eviction notices
Protection-from-abuse orders and other court-ordered notices

Serving these documents correctly is critical. If papers are not served as the law requires, cases can be delayed or dismissed. Deputies help ensure that people receive legal notice in a timely, lawful way.

Handling mental health orders and transports

Another important function is handling mental health-related court orders and transports. Deputies may:

Serve orders for mental health evaluations
Transport individuals to mental health facilities when required by a judge
Coordinate with hospitals or treatment centers to ensure safe transfers

These duties can be sensitive and complex. Deputies must balance safety, the rights of the person being transported, and the court’s directions.

Moving inmates and prisoners safely

Deputies oversee prisoner transports within the county and, at times, to other facilities. That can involve:

Moving inmates from the jail to court and back
Transferring inmates to other counties or state facilities
Coordinating long-distance transports ordered by the court

Safe prisoner transport protects the public, corrections staff, and inmates themselves. It also keeps the court system operating on schedule.

Find the Right Way to Reach the Sheriff’s Office for Help

Knowing how and when to contact the Sheriff’s Office makes your interaction smoother and helps deputies respond more effectively.

When to call 911

Use 911 any time there is an immediate threat to life or property, such as:

A crime in progress
A serious vehicle crash
A fire or explosion
Domestic violence or active assault
A medical emergency where seconds matter

Dispatchers will ask questions so they can send the right help quickly. Stay calm, speak clearly, and stay on the line until they say you can hang up.

When to use non-emergency contact options

Use non-emergency contact methods when:

You need to report past crimes that are no longer active
You need information about a report, case, or court date
You have general questions about Sheriff’s Office services
You want to speak with an investigator or administrative staff about a non-urgent issue

For non-emergencies, it is helpful to have:

Your contact information
Any relevant case or report numbers
Dates, times, and locations of incidents
Names or descriptions of people involved, if known

Providing complete, accurate details helps staff route your call or request correctly.

Visiting the Sheriff’s Office in person

The Sheriff’s Office administrative offices are located in Prattville. When you visit, you may be coming to:

Request records or information
Follow up on a report
Meet with an investigator or deputy
Address court-related questions that involve law enforcement

Because administrative office hours can change for holidays and special events, it is wise to confirm business hours before making a special trip, especially around major holidays.

Stay Up to Date with Autauga County Sheriff’s Office News and Alerts

The Sheriff’s Office uses its official website and other communication tools to keep residents informed about important news, safety information, and operational updates.

Use the official website as your starting point

The official Autauga County Sheriff’s Office website is your main hub for information about the agency’s services, programs, and announcements: official Autauga County Sheriff’s Office website.

From there, you can access:

Recent news and press releases
Information about the Sheriff’s message and priorities
Links to digital tools, once you enable them in your browser
Details on how to contact or visit the office

Because the site is maintained as an official resource, it is the most reliable place to check when you want accurate, up-to-date information from the Sheriff’s Office.

Check recent news before you call

Before calling with a general question, it often helps to review online updates. The Sheriff’s Office posts important announcements and press releases, which may already answer what you’re wondering about. You can review these items by visiting the page for recent news updates.

Common topics in these updates include:

Weather-related changes that affect office hours or services
Safety alerts for specific areas of the county
Statements about significant incidents that might be in the news
Community event announcements and outreach efforts

Reading the latest posts can save you time and give you a sense of what the Sheriff’s Office is currently focusing on.

Get Involved with Careers, Hiring, and Community Support

The Sheriff’s Office depends on qualified, committed staff and support from the community. If you’re interested in serving Autauga County, there are several ways to connect.

Explore job opportunities with the Sheriff’s Office

When the Sheriff’s Office is hiring, it posts announcements so that potential applicants know when and how to apply. A recent example is the current hiring announcement, which outlines openings and basic expectations for prospective deputies or staff members.

These types of announcements may cover:

Positions currently open (such as deputy sheriff or jail staff)
Minimum qualifications and requirements
How to submit an application or resume
Important dates or deadlines in the hiring process

If you are interested in working in law enforcement, checking these posts regularly helps you catch opportunities early.

Learn how the Sheriff’s Office Foundation supports local safety

Autauga County has taken steps to support law enforcement and public safety through a dedicated foundation associated with the Sheriff’s Office. A detailed press release about the Sheriff’s Office Foundation explains how it was established and what it aims to achieve.

Another announcement provides additional details about the Autauga County Sheriff’s Office Foundation, including information about its mission and how it can assist with equipment, training, or community programs.

While the foundation is separate from the day-to-day enforcement duties, its work can enhance officer safety, training, and public outreach, which ultimately benefits residents.

Engage with community events and outreach

The Sheriff’s Office frequently communicates about:

Holiday safety messages
Community meetings or town halls
School or youth events involving deputies
Seasonal reminders (such as Thanksgiving office hours or travel safety tips)

Staying engaged with these efforts helps build stronger relationships between deputies and residents, which can improve cooperation when emergencies or investigations arise.

Make the Most of Online and Mobile Services from the Sheriff’s Office

The Sheriff’s Office uses modern tools to reach residents more quickly and effectively.

Online information at your fingertips

Through its website, the Sheriff’s Office can provide:

Updates around the clock, even when administrative offices are closed
Information on how to report certain issues
Access to resources that may otherwise require a phone call or in-person visit

By checking the website first, you may be able to find answers to common questions about services, hours, and procedures.

Mobile access to Sheriff’s Office updates

The Sheriff’s Office also offers a downloadable app, which is referenced on its official site. The app is designed to improve communication with residents by providing features such as:

Alerts and notifications about urgent public safety issues
Quick access to contact options
Easy links to news, messages from the Sheriff, and resources

Because it is tied directly to the Sheriff’s Office, using this app can be a convenient way to stay informed, particularly if you spend a lot of time away from home or travel within the county.

Practical Safety Tips Tailored to Autauga County Residents

Living in a mostly rural county with towns and unincorporated areas means your daily routines may look different from those in larger cities. Here are some practical ways to work in partnership with the Sheriff’s Office to keep Autauga County safe.

Be ready to describe your location clearly

In rural areas, it can be harder for dispatchers and deputies to find you quickly if:

There are long driveways or private roads
Mailboxes are not clearly marked with house numbers
You are near landmarks instead of a street address

To help:

Make sure your home address is clearly visible from the road.
Teach family members how to describe your location, including cross-streets or landmarks.
If you live off a private road, know the closest major road name or mile marker.

This information helps the Sheriff’s Office reach you faster when every minute counts.

Report suspicious activity early

Because deputies cover a large geographic area, your eyes and ears are important. Call promptly if you notice:

Unfamiliar vehicles repeatedly cruising your road
People walking around barns, sheds, or equipment at odd hours
Unusual activity near neighbors’ homes when they are away

Early reporting can prevent theft, vandalism, or other crimes from escalating.

Secure rural property and farm equipment

In a county where timber and farming are widespread, it is especially important to secure:

Tractors, ATVs, and heavy equipment
Fuel tanks and storage sheds
Tools, chainsaws, and small engines

Simple steps, such as good lighting, locking gates, recording serial numbers, and using trail cameras, can make it easier for the Sheriff’s Office to investigate if a crime occurs.

Cooperate with deputies during traffic stops and investigations

Whether you are stopped on a county road or interviewed as a witness, your cooperation supports public safety:

Pull as far off the roadway as safely possible when stopped.
Keep your hands visible and follow the deputy’s instructions.
Provide honest, detailed information when reporting an incident.

Deputies understand that people can be nervous during law enforcement encounters. Staying calm and respectful helps the interaction go more smoothly for everyone.

Autauga County Sheriff’s Office contact information

Autauga County Sheriff’s Office – 162 W 4th St, Prattville, AL 36067 – (334) 361-2500

Autauga County Sheriff's Office FAQs

How can I use the official website to get reliable information?

The main hub for official information is the agency’s own site. From the homepage, you can reach sections such as welcome information from the Sheriff, recent announcements, and links to key services that affect residents across Autauga County and its communities. When you’re unsure where to start, go first to the Autauga County Sheriff’s Office site and navigate from there instead of relying on search results or unofficial pages.

Where do I find recent news, closures, and official announcements?

Operational changes, safety messages, and press releases are posted in the “Recent News” area linked from the homepage. This is where you’ll see items such as foundation announcements, public notices, and hiring updates, all written and released by the Sheriff’s Office itself. Checking the recent news and press releases before calling can answer many questions about current operations, holiday schedules, or new programs.

How can I confirm what areas the Sheriff’s Office serves and what it handles?

The website explains that the agency serves the unincorporated parts of Autauga County as well as the Towns of Autaugaville and Billingsley and several named communities. It also outlines responsibilities such as responding to thousands of service calls each year, supporting the court system, serving civil process, and handling mental health orders and prisoner transports. Reviewing these details on the official site helps you know when your situation properly falls under this office’s jurisdiction.

Where can I find official contact options and office details online?

If you need non-emergency contact options, office information, or directions, use the navigation on the official website rather than online directories. The “Contact” and related links from the homepage point you to the Sheriff’s Office–maintained pages where current phone numbers, location details, and office hours are listed. Always rely on the contact options provided directly through the Autauga County Sheriff’s Office site to avoid outdated or incorrect listings elsewhere.

Is there an official mobile app for staying informed?

Yes. The Sheriff’s Office provides an official mobile app linked directly from its website. Through the app, residents can quickly reach online resources and receive information shared by the agency, which can be especially useful when you’re away from a computer. You can access the download link via the site or go directly to the official “Download our app” page.